
Customer Care Technician
Chester
Sector:
Customer Care
Location:
Cheshire
Sector Type:
Open Market / Private Sale
Salary Range:
Updated:
Job Reference:
£20k - £40k
7 July 2025
128
Positions:
1
Status:
Vacancy Closed
FILLED BY CLIENT 07/07/2025
The sign of a good business is retention of their staff and that is the case with this 5* housebuilder who’re looking to add a Customer Care Technician / Multi-Skilled Operative to their ranks. The last time I placed a technician with them was way back in 2020 and I asked ‘is Paul still there?’ and they said ‘yes, he’s still here, doing really well’ – 5 years and still going strong, that can’t be bad!
You’ll join a family firm that still holds true to their family values and you’ll be based around sites in and around the Northwest but ideally located around the Wirral Cheshire and Wrexham areas for proximity to their head office. As is the case with these roles, variety is often the name of the game – one minute you could be busy in meetings with the Customer Care department and the next you might need to get your hands busy on a plot.
The other four Technicians in the business all have a multi-skilled background and painting, decorating, tiling, joinery and plumping skillsets are always welcomed. If you have have excellent customer service and organisational skills and are a dab hand using all different types of tools, you've already got a foot in the door.
The Construction Director told me that they’re looking to bring on 8 new sites in the next 12 months so there’s going to be plenty of work to get stuck into over the next few years.
They’ll give you everything you need to do a top-quality job, offering you a great package with perks and the chance to work with NHBC Award Winning Site Managers and a Senior Construction and Customer Care team who, between them, have around 75 years’ experience working within this business – what did I say about their excellent retention?
Get in touch if you want to progress your career with an excellent package in a business that supports its staff.
Summary:
Customer Care Technician / Multi-Skilled Operative wanted in the Cheshire area for a 5* builder.
The ideal candidate would be multi-skilled and from a strong painting/decorating and tiling/plumbing or joinery background and must have a valid CSCS card.
They offer an excellent all-round package that I think betters most major housebuilders including Employee Assistance Programme, Smart Health, Eyecare vouchers for Specsavers, Perkbox, length of service and gym discount
For the right candidate, interviews and offers will be prompt.
If this sounds like an opportunity for you then please press APPLY on this page. I am the Director of Herrera Homes, my name is John Kirkham, and I am acting on behalf of the client so if you want to contact me directly please get in touch with me on the usual channels via my direct dial, mobile number 07766 557554 or emailing me at work john.kirkham@herrerahomes.co.uk.
What are you waiting for? Get in touch NOW!
If this sounds like an opportunity for you then please click on the button to send your CV to John.


Customer Care Technician
Interested in this role? Just make a note of the job reference and click on the link to upload your CV.